Terms & Conditions

2. Services

DistrictBites is a women-owned food truck management and event coordination company serving Washington D.C., Maryland, and Virginia (the "DMV"). Our services include, but are not limited to:

• Food Truck Event Coordination: We source, vet, and schedule food trucks from our curated vendor network for your event. View our food truck catering services for full details.
• Wedding Catering: Full-service wedding food truck coordination, including multi-truck lineups, custom menus, and day-of logistics.
• Corporate Events: Corporate food truck programs for office buildings, campus events, and company activations.
• Branded Activations: Branded food truck campaigns for product launches, marketing events, and promotional programs.
• Truck Park Operations: Management of our food truck park in Manassas, Virginia.

DistrictBites acts as a coordinator between clients and independent food truck operators. We are not a restaurant, food service provider, or licensed food handler. All food preparation, service, and handling is the sole responsibility of the individual food truck operators.

While we rigorously vet all vendors in our network — verifying health department certifications, insurance coverage, and operational standards — specific menu items, pricing, and availability are subject to vendor confirmation at the time of booking.

3. Booking & Payment

All service engagements begin with a customized proposal. Upon your approval of the proposal, a binding service agreement and invoice will be issued.

• Deposit: A non-refundable deposit — typically 25 to 50% of the total estimated cost — is required to confirm your event date, hold vendor availability, and initiate planning. No event date is secured without a paid deposit.
• Final Payment: The remaining balance is due 7 to 14 days prior to the event date, as specified in your service agreement. Late payment may result in cancellation of services.
• Payment Methods: Accepted payment methods include ACH bank transfer, credit card, and check. Credit card transactions may be subject to a processing fee.
• Pricing: All pricing is quoted in U.S. dollars. Quotes are valid for 7 days from the date of issue. Final pricing may be adjusted if event scope changes after contract execution.
• Taxes & Fees: Applicable sales taxes, permit fees, and jurisdiction-specific charges are the responsibility of the client unless explicitly included in the quote.

4. Cancellations & Refunds

All cancellation requests must be submitted in writing via email to info@districtbites.com. The effective cancellation date is the date on which written notice is received by DistrictBites.

• More than 30 days before the event: Final payment (beyond the deposit) refunded in full.
• 15 to 30 days before the event: 50% of the final payment refunded. Deposit is non-refundable.
• Less than 15 days before the event: No refund of any payments made. All funds are retained to cover vendor commitments, permit costs, and administrative expenses already incurred.
• Event-Day Cancellations: No refunds are available for cancellations on or after the event date.
• Force Majeure: In the event of extreme weather, public health emergencies, or other circumstances beyond our reasonable control, DistrictBites will work with you in good faith to reschedule. Deposits may be applied as credits toward a future event.

DistrictBites reserves the right to cancel or modify services if a client materially breaches these Terms, fails to provide a safe and suitable event environment, or fails to remit payment on schedule. In such cases, amounts paid may be retained to offset costs incurred.

5. User Conduct

By using our website and services, you agree to:

• Provide accurate, complete, and current information when submitting inquiries or entering into agreements with DistrictBites.
• Communicate all dietary restrictions, allergen requirements, venue limitations, and event-specific needs to us in advance of booking confirmation.
• Ensure the event venue has adequate space, utilities (water, electricity where required), and parking for food trucks.
• Obtain any venue-specific permits or permissions required for hosting a food truck event, unless DistrictBites has explicitly agreed to manage permitting as part of your service agreement.
• Treat all food truck vendors, DistrictBites staff, and third-party service providers with respect.

You agree not to use our website to engage in data scraping or automated access, transmit malicious software or harmful content, impersonate any individual or entity, or engage in any activity that violates applicable federal, state, or local laws.

6. Intellectual Property

All content on the DistrictBites website — including but not limited to text, photographs, graphics, logos, icons, video, audio, and source code — is the exclusive property of DistrictBites or its licensed content providers and is protected by applicable U.S. and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, publicly display, modify, transmit, republish, or create derivative works from any content on this website without our prior written authorization. You may print or download a single copy of pages for your personal, non-commercial reference only.

7. Limitation of Liability

DistrictBites coordinates events and acts as an intermediary between clients and independent food truck operators. Accordingly:

• DistrictBites is not liable for any injury, illness, property damage, financial loss, or other harm arising from the food, service, equipment, or operations of any independent food truck vendor.
• We make no warranties — express, implied, or statutory — regarding the fitness, merchantability, accuracy, or completeness of any vendor's offerings.
• Our platform is provided on an "as is" and "as available" basis. We do not warrant uninterrupted or error-free operation of our website.
• To the maximum extent permitted by applicable law, DistrictBites's total cumulative liability for any claim shall not exceed the total fees paid by you to DistrictBites in the three months preceding the claim.

In no event shall DistrictBites be liable for any indirect, incidental, special, consequential, or punitive damages — even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless DistrictBites, its parent company, officers, directors, employees, agents, licensors, and vendors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or inability to use the DistrictBites website or services;
• Your breach or alleged breach of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any dispute between you and a third-party food truck vendor.

9. Modifications to These Terms

DistrictBites reserves the right to revise these Terms at any time. Material changes will be indicated by updating the "Last updated" date at the top of this page. Your continued use of our website or services following any revision constitutes your acceptance of the updated Terms.

For material changes that significantly affect your rights, we may provide additional notice via email or a prominent notice on our website.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Prince William County, Virginia.

You waive any objection to the laying of venue of any such proceeding in Prince William County, Virginia, and waive any objection that such courts are an inconvenient forum.

11. Contact

Questions about these Terms? Our team is ready to help.

• Email: info@districtbites.com
• Contact form: districtbites.com/contact
• Mailing address: DistrictBites, Manassas, Virginia, United States